Abstract

Artificial intelligence (AI) continues to dominate the business and non-business environments amid various criticisms due to the fear that AI technology will endanger the role of people in future management and business operations. This article seeks to identify different approaches through which AI transforms business. This article includes analysis of the impact of AI on business from cost reduction in business operations, cybersecurity, marketing, innovation and improved management decision making. AI has multiple positive impacts on overall business operations, and management and business investment in AI will enhance sustainability and market leadership.

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