Hotel Personnel Retention In Uttar Pradesh: A Study of HYATT Hotels

Abstract

This study has been conveyed to check the impact of retention practices in hotels of Uttar Pradesh and find ideas to get fruitful result. Data collected through a questionnaire. Likert scales were used to build the survey tool. The sample size of the study is 30 and a method of sampling based on probability was used. It is found that four common factors influenced the decision of employees to join the hotel industry, including salary, career growth, senior positions, and job complications. The technology was used effectively by the most common parameters and sufficient resources were available, the working environment was safe, comfortable and appropriately equipped, and management followed consistent policies and practices. Five parameters were used which were important to the productivity of personnel' activities: satisfied with their coworkers, job meant for their performance, suitability for their growth in tomorrow’s time, and acceptance of employees’ views. Personnel of Uttar Pradesh's hotels had different views on scenarios that influenced personnel, many personnel think they will resign for greater career advancement opportunities and better job prospects.