Year-end Sale % OFF 
Abstract
The study considered tourists' perspectives about humour. It explored both the perceived benefits of humour for the tourists themselves and advantages for the businesses they visit. The work offers empirical data embellishing existing conceptual approaches. The data were collected across five tourism settings in Australia where humour was a well-recognised component of the experience. Both a questionnaire-based survey and focus group discussions were employed to access key information. The study identified a suite of reasons as to why humour should be encouraged during tourism experiences. The findings highlighted the role humour plays for tourists in connecting with others and in coping with difficult and stressful travel situations. Additionally, the research outlined key ways humour adds value for tourism businesses, notably in terms of providing truly memorable experiences. Further benefits of using humour for the businesses lie in distinctiveness, engagement with customers and enhancing the likelihood of repeat business.
Published Version
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
