Health mediation - the aseptic system for conflict management in health

Abstract

Alternative Dispute Resolution Mechanisms (ADRM) are a possibility to resolve conflicts without the need to go to trial. The most used are mediation, conciliation, and arbitration. In this review we will focus specifically on mediation as an alternative for the resolution of medical legal conflicts. Where the history of the ADRM in Mexico and the evidence of the failure of the adversarial method for the resolution of doctor-patient conflicts will be reviewed. In addition, the incomplete role of the application in our country of the ADRM in the legal field will be highlighted and finally the successful experience of mediation to resolve this type of conflict in other countries of the world will be presented. In this way, the objective of this narrative review is to show that mediation can be an effective and beneficial option to resolve medical conflicts in a fair and equitable manner for all parties involved.