Abstract

Chatbots mimic human speech to make the software more user-friendly or just for amusement purposes. NLP (Natural language Processing) and AI (Artificial intelligence) are new emerging technologies that can be utilized to improve the capacity of chatbots to stimulate a more natural and free-flowing conversation. Chatbots can be used to offer customers support and services as more and more mobile device users switch to more frequent use of texts and messaging Healthcare chatbots provide a customized experience to each user in ways that may be more practical and effective than humans are capable of. By communicating with consumers in a human like manner, a medical chatbot enhances the work of a healthcare professional and aids in enhancing their performance. Medical chatbots are conversational AI-powered tools that facilitate communication between patients, insurance providers, and health care professionals. These bots can be quite useful in providing timely access to pertinent healthcare information to the appropriate parties. We discuss current chatbot research and uses in the fields of medical and health care education, our main areas if concentration includes the use of virtual patients in medical education patient education regarding healthcare issues, and the use of chatbots as course assistants to improve the curriculum for healthcare professionals. Because of their mobility and affordances, chatbots are increasingly being used into the teaching and learning processes in the field of healthcare education. Clients of this application have discussions with the wellbeing chatbot likewise to how they would have discussions with different clients. Through a series of questions, the health chatbot helps people identify their symptoms in order to assist them decide whether or not to see a doctor. People who are unsure of whether their symptoms are temporary or call for further testing from a doctor may find this.

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