Health Care Chatbot

Abstract

Artificial intelligence (AI) is at the forefront of transforming numerous aspects of our lives by modifying the way we analyze information and improving decision-making through problem solving, reasoning, and learning. Machine learning (ML) is a subset of AI that improves its performance based on the data provided to a generic algorithm from experience rather than defining rules in traditional approaches. Advancements in ML have provided benefits in terms of accuracy, decision-making, quick processing, cost-effectiveness, and handling of complex data. Chatbots, also known as chatter robots, smart bots, conversational agents, digital assistants, or intellectual agents, are prime examples of AI systems that have evolved from ML. This paper presents Healthcare Chatbot using Artificial Intelligence that can make a human-system interaction to resolve basic queries regarding health parameters before consulting a doctor. The actual purpose behind this work is to work on the user's symptoms and to provide medical suggestions according to it, to reduce the time and cost required for the process. The chatbot works on provided input by the user, It takes sentence keywords and makes decisions to solve the user's query and answers it accordingly. Given these effectual benefits, it is not surprising that chatbots have rapidly evolved over the past 2 decades and integrated themselves into numerous fields, such as entertainment, travel, gaming, robotics, and security. Chatbots have been proven to be particularly applicable in various health care components that usually involve face-to-face interactions. With their ability for complex dialog management and conversational flexibility, integration of chatbot technology into clinical practice may reduce costs, refine workflow efficiencies, and improve patient outcomes. A user can be able to recognize the actual disease by providing symptoms of it. As if a person will also know about the solutions or we can say precautions and remedies that they should take accordingly.