Has Technological Transformation Influenced Employees’ Performance During COVID-19? A Case of Islamic Financial Institutions of Selected Developing Economies

Abstract

The technological development is an integral concern for organizational performance in the fields associated with the management sciences. This study intends to explore the relationship between technological transformation and employees’ performance of Islamic Financial Institutions (IFIs) during Covid-19 pandemic. Further, we analyzed the effect of training, supervisor support and incentives on this relationship considering them as moderating for this relationship.We have tested the hypotheses by means of the survey of 300 employees of IFIs from emerging economies of Malaysia, Indonesia, Pakistan, Bahrain, and Turkey. The Pearson correlation and multiple linear regression techniques are utilized to investigate the research problem. From the perspective of identity theory and social learning theory; it is found that the individuals relate themselves to organizational objectives and national goals. Further, they participate in the organizational and national development through technical innovation process if provided with supervisory support, training and incentives. Policy makers are recommended to deepen the technology-performance nexus for the sake of development in a Post-Covid World.