İşgörenlerde Algılanan Örgütsel Destek Algısı İle Örgütsel Bağlılık İlişkisinde İş Tatmininin Aracı Rolü (In Employees Intermediary Role of Job Satisfaction in Relationship between Organizational Commitment and Perceived Organizational Support)

Abstract

Purpose – Perceived organizational support is a concept which is important in terms of revealing the relationship between employer and employee in enterprises. It is an undeniable fact that those who have high perception of organizational support exhibit higher organizational commitment behavior. Therefore, in this research is aimed to determine the factors that constitute the perception of organizational support in employees, the relationship between this perception and organizational commitment and mediating role of job satisfaction in this relationship. Design/methodology/approach – The existence of a large number of researches in enterprises, but an important sector such as education, the lack of number of studies related to the subject in an important profession such as teaching was effective in determining the universe of this study. Survey method was applied as a method. Simple random sampling method was chosen considering cost and time. The sample of the research consisted of 300 teachers working in public and private high schools in Konya. Within the context of collected data; was made validity and reliability analysis of the scales, Chi-square analysis, Anova tests, normality tests, factor analysis and structural equation modeling. Hypotheses are supported. Findings: As a result of the analyzes it was found that there was a mutual and positive effect between job satisfaction and organizational commitment perception, and there was a mutual and positive effect between job satisfaction and organizational support perception. According to the results of the structural equation model, the fit indexes were found to be close to the good fit level and It was concluded that the model-data compatibility. Discussion – In this study; areas of teachers' most job satisfaction and the perception of high organizational support; the profession has been the opportunity to guide students and give them a feeling of doing something for others. Promotion opportunities were found to be among the factors reducing job satisfaction.