Abstract

One of the cooperatives in Indonesia is Serviam Credit Union. Serviam Credit Union was established on August 25, 1985 in Kupang, East Nusa Tenggara, Indonesia. Until this time, the Serviam Credit Union has had fourteen thousand members, spread across several cities on the island of Timor, East Nusa Tenggara. In order to improve efficiency and performance to be able to face the globalization of the economy and contributing to contribute to national development and therefore Serviam Credit union provide registration service facility members and report transactions such as borrowing, deposits, withdrawals are made online through the system website of the Serviam Credit Union (http://kopditserviam.com). The purpose of this research is Also helping and encouraging people to be able to adjust changes in attitudes and behaviors that are better suited to the demands of environmental changes, such as changes in technology, market and community dynamics in the era of economic globalization; Simplify and shorten the registration and reporting process flow of the transaction process so that the estimated time required to perform the service in the Serviam Credit Union be faster; Supports the concept of green computing by contributing to reduce paper usage in the process of registration and reporting of transactions; Contributed to the whole cooperative to compete with state-owned enterprises private company Nor so that cooperatives could become a major driver of national development in the future. This research used qualitative research methods in data collection and in the development of a system of web-based Serviam Credit Union used a prototype method. The results showed that with the use of the system on the new website, there has been an average decline in the amount of paper in the process of registration, withdrawal, deposit and lending amounted to 70,5% in a month. Whereas the estimated time (in minutes) used in the service of the registration process, withdrawals, deposits, and loans made directly at the office of the Serviam Credit Union, there has been a decrease in the amount of time required for the entire process is that the estimated average decline was 68,4% in the services performed for each person.

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