Abstract
Information technology has a great impact on efficiency and effectiveness in health care organizations. Software solutions are used not only to manage organization revenues and expenses but also for managing functions and activities when patient care is coordinated. Managerial decision making may concern strategic, tactical and operational levels. Different kinds of information related to care coordination is needed by the hospital nurse managers every day. A literature review was made to explore information systems used by nurse managers in hospitals for information needed in tactical decision making.
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