Abstract
The research investigates the impact and interplay of formal and informal governance mechanisms in mitigating conflicts in international buyer-supplier relationships. The study deploys a multi-level analysis by focusing on boundary-spanners and inter-organizational relationships. An organizational information processing theory (OIPT) perspective is deployed to examine the individual roles and complementary effects of governance mechanisms when addressing inter-organizational conflicts. Rich datasets were collected from twelve Indian suppliers and their international buyers. Findings illustrate that ‘soft’ formal governance mechanisms, emphasizing the coordination, communication and sense-making functions, in combination with informal governance mechanisms can be used as an effective combination facilitate conflict resolution. In contrast, ‘hard’ formal governance mechanisms, emphasizing control functions through, for instance, third party involvement, substitute informal governance mechanisms and have a n...
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.