Abstract
This study addressed the role of motives in organizational behavior (OCB). Organizational concern motives, prosocial values motives, and impression management motives influence individuals? OCB in banking industry in Indonesia. A survey is conducted by using questionnaires from the previous research. The samples consisted of 531 tellers. Validity and reliability tests are used to evaluate the questionnaire contents. The Structural Equation Modeling (SEM) is employed to test the relationship among the variables. Relative to the other motives, organizational concern motives are most strongly associated with two dimensions of OCB, and prosocial values motives are most strongly with OCBO dimensions. Impression management motives do not influence both dimensions of OCB, OCBI and OCBO. The results suggest that motives may play an important role in OCB.
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