Abstract
Nowadays, people are easy to have a remote conferencing in different scenarios. However, the potential of mobile video communication has yet to be fully exploited. In our research, we explore providing multiple nonverbal awareness cues to create deeper empathy or understanding between users in the telecommunication. We present our design for the use of remote communication between two geographically separated users. This system provides mutual nonverbal communication cues including independent viewpoint and gesture cue to support natural human-to-human interactions. Using our setups, two users are able to perform multiple joint activities including talking, looking and gesturing together. Finally, users can share co-located sensation and feel themselves “go together” side-by-side in the same place. We performed a evaluation to explore our system’s usability and how multiple awareness cues affect the remote communication. It consists of two experiments: an asymmetric work in which an indoor helper instructed a walking worker and a symmetric collaboration in a more realistic scenario. The positive results show that our design could significantly improve the human-to-human interactions and enhance co-located sensation.
Highlights
Today commercial video conferencing systems are more immersive than traditional voice-only phone calls
Conveying mutual gesture cues in remote collaboration Based on prior findings in observation studies, we have explored our attempts to enhance a feeling of togetherness in remote communication by maintaining a presence of hand gestures of multi-users
This study presents a remote communication system designed to help a walking user and an indoor user, who are in separated spaces to experience a “go together” feeling, which refers to the feeling of going out together and communicating in the same world
Summary
Today commercial video conferencing systems are more immersive than traditional voice-only phone calls. These techniques are extensively used at work or in daily life to increase the productivity or to reduce the perception of spatial separation and strengthen the connection of the participants to some extent [1]. Existing video communication systems are still not satisfactory enough to provide users with a togetherness sensation When it comes to performing a physical task collaboratively, existing commercial video conferencing techniques offer limited ways to employ body language to interact in the remote user’s view, as they tend to focus on providing mutual talking with a mere capture of both user’s face.
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