Abstract

In recent years, companies have been seeking communication skills from their employees. Increasingly more companies have adopted group discussions during their recruitment process to evaluate the applicants’ communication skills. However, the opportunity to improve communication skills in group discussions is limited because of the lack of partners. To solve this issue as a long-term goal, the aim of this study is to build an autonomous robot that can participate in group discussions, so that its users can repeatedly practice with it. This robot, therefore, has to perform humanlike behaviors with which the users can interact. In this study, the focus was on the generation of two of these behaviors regarding the head of the robot. One is directing its attention to either of the following targets: the other participants or the materials placed on the table. The second is to determine the timings of the robot’s nods. These generation models are considered in three situations: when the robot is speaking, when the robot is listening, and when no participant including the robot is speaking. The research question is: whether these behaviors can be generated end-to-end from and only from the features of peer participants. This work is based on a data corpus containing 2.5 h of the discussion sessions of 10 four-person groups. Multimodal features, including the attention of other participants, voice prosody, head movements, and speech turns extracted from the corpus, were used to train support vector machine models for the generation of the two behaviors. The performances of the generation models of attentional focus were in an F-measure range between 0.4 and 0.6. The nodding model had an accuracy of approximately 0.65. Both experiments were conducted in the setting of leave-one-subject-out cross validation. To measure the perceived naturalness of the generated behaviors, a subject experiment was conducted. In the experiment, the proposed models were compared. They were based on a data-driven method with two baselines: (1) a simple statistical model based on behavior frequency and (2) raw experimental data. The evaluation was based on the observation of video clips, in which one of the subjects was replaced by a robot performing head movements in the above-mentioned three conditions. The experimental results showed that there was no significant difference from original human behaviors in the data corpus and proved the effectiveness of the proposed models.

Highlights

  • While companies are running projects, the communication skill of individual project members largely affects the relationship with other members and, has great influence on team performance.Multimodal Technol

  • The evaluation was based on the observation of video clips, in which one of the subjects was replaced by a robot performing head movements in the above-mentioned three conditions

  • To cause the robot’s head to behave in a humanlike manner in a group discussion with human users, two data-driven generation models were proposed based on the features from the other peer participants and regarding the head of the robot

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Summary

Introduction

While companies are running projects, the communication skill of individual project members largely affects the relationship with other members and, has great influence on team performance.Multimodal Technol. While companies are running projects, the communication skill of individual project members largely affects the relationship with other members and, has great influence on team performance. There has been a growing number of companies adopting group discussion in the recruitment of their employees, and, often, communication skill is regarded as even more important than professional skills. In a group-discussion-style interview, job applicants have to collaborate with each other to deliberate and produce productive results on an assigned topic. Their communication skill and personality are observed by the investigators of the companies

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