Communication Techniques & Skills

Abstract

This book is an introductory text designed for undergraduate (B.Tech., Polytechnic, B.Pharma, B.Pt, B.Sc-Ag, B.Sc.-Optometry, B.Sc.-Health Science, BBA, B.Com, BCA, BHA, BBA+LLB) & post-graduate(MBA, M.Tech, MCA, M.Sc.M.A.) students of various universities, professionals, teachers, and practitioners who are looking for a user-friendly text on the fundamentals of communication techniques and skills . We firmly believe that this book will not only meet the needs of the target group, but also be found equally beneficial by all those working towards improving their language and communication skills. It is observed that effective communication skills are fundamental to good interactions between two or more people. This book, “Communication Techniques and Skills” is an Introduction to Communication Techniques and Skills. The book focuses on the theory and nature of communication, effective communication skills, the importance of body language, non-verbal communication, listening skills, barriers to communication, presentation skills, interview skills, group discussion, etc. HOW TO USE THIS BOOK It is essential to use this book thoroughly as a guide, and try to practice, and implement all the proven strategies into action. We assume, if you sincerely follow the exercises suggested throughout the book, you will be able to experience desirable results. We would like to share an intricate experience with you all, as we embarked on writing this book we felt overwhelmed by variety of communication issues. We worked extensively to include a whole lot of important topics and avoid some less practical issues to be discussed later. We have tried to prepare a book that is practical and realistic, and include our own experiences in training, coaching, and facilitating communication. The key feature of this book is to increase your appreciation, knowledge, and skills about any type of communication. You can make life more enriching and exciting to the people around you by deliberately developing constructive and quality relationships based on excellent communication techniques. If you are looking to improve your English, and are a beginner at reading, just start reading this book. We can ensure your English will witness a considerable improvement and you will find your language and communication skills have reached up to advanced and professional level’ Practice! Proceed! Procure!