Abstract
We consider a multi-server queue where units are allowed to jockey among queues. General solutions of the steady-state and transient-state jockeying systems are obtained. The effect of the queue parameters on the measures of the system's performance are presented. Solutions of the multi-server jockeying systems with state dependent arrival and service rates are also obtained. It is found that queueing systems where jockeying is allowed have superior measures of performance than those of M/M/ c or non-jockeying systems.
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