Abstract
The establishment experiences of how eight campus Gay, Lesbian, Bisexual and Transgender (GLBT) support offices were examined using a qualitative research framework. Each GLBT office provided documentation of its experiences and these documents were analyzed using both deductive and inductive qualitative coding strategies to discover the common themes and "lessons learned." The themes of "establishment" were linked to a set of strategies and tactics documented in literature as being important to the process of institutional change within higher education.
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