Abstract

The article considers the problem of assessing the organizational effect of the functioning of an intelligent decision support system for controlling complex technical systems at the level of a technological control system. The level of organization of activity is used as an indicator of the organizational effect of an intellectual system. To obtain the numerical values of individual indicators of organizational effects, a system of mathematical models is presented that takes into account the specifics of the subject area. Aggregation of heterogeneous indicators to obtain generalized and complex indicators, which are measured on different scales and have a different range of values, is based on a fuzzy classification of parameter values and a fuzzy inference model using the Takagi-Sugeno algorithm. The obtained quantitative assessment of the organizational effect is complemented by a qualitative assessment containing a linguistic description of the level of organization of activities and the degree of expert’s confidence in the result. The considered system of mathematical models for calculating the indicators of the organizational effect can be supplemented depending on the goals, the degree of detail and the depth of analysis and used in the analysis of the effectiveness of existing and future decision support systems and automated information systems at all stages of the life cycle.

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