Abstract

Purpose: This research paper delves into the critical examination and potential transformation of the traditional school bus transportation industry through the lens of modern technological advancements. The purpose of this study is to explore how innovations in technology can revolutionize the traditional school bus transportation system, enhancing safety, operational efficiency, and environmental sustainability.
 Methodology: The methodology encompasses an in-depth analysis of current challenges within the industry, followed by the exploration of technological solutions such as Internet of Things (IoT) devices, artificial intelligence (AI) for route optimization, smart communication platforms, and predictive analytics for managing driver callouts and optimizing operations and utilizing modern automated systems to get predictive and prescriptive insights that would innovate the school bus transportation system. The study incorporates methodology of getting to a baseline of how current school transportation needs are met using data and conventional methods. Analysis have been performed on industry leaders like – Durham, First Student and Zūm Services Inc. which are leading school transportation companies and how they run operations of routing, safety, customer satisfaction, ride tracking, fleet management, payroll, Dispatch operations and school operations in conjunction with various School Districts and Counties.
 Findings: The findings reveal that integrating smart technologies can significantly empower stakeholders—students, parents, and school staff—by providing real-time data on bus locations, improving route efficiency, and ensuring the safety of students through advanced monitoring and emergency response systems. Innovations like automatic rerouting in emergencies, predictive maintenance, and enhanced security measures through biometric systems and emergency response integration show promising potential to address current limitations.
 Unique contributor to theory, policy and practice: The unique contribution of this research to theory, practice, and policy lies in its comprehensive analysis of how technology can be leveraged to transform an outdated system into one that is efficient, safe, and sustainable. It offers a roadmap for integrating innovative technologies into school transportation, highlighting the significant impact on policy formulation, the practical application in school districts, and the theoretical implications for the future of educational transportation systems. This paper sets a foundation for future research on the longitudinal effects of these technologies and their socio-economic impacts, advocating for a policy and regulatory framework that supports the integration of these advancements into school transportation systems globally.

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