Abstract
Flood forecasts can enable decision-makers to plan for mitigation measures, ensure the safety of people and reduce damages to private and public property. However, while flood forecasting systems are becoming increasingly sophisticated, those technical improvements do not always translate into a reduction of damages. In particular, ensemble and probabilistic streamflow forecasts provide more information regarding the uncertainty, but such forecasts are also more difficult to interpret. The connection between streamflow, water depth and flood extent is also not straightforward, as this connection requires extensive previous experience with a given river reach. Streamflow forecasts can be transformed in predictive flood maps through a hydraulic model, and those maps might have a more intuitive interpretation. However, if the system is designed to also represent the uncertainty of both water depth and extent, the interpretation becomes considerably more complex. Within this context of continuous improvement of flood forecasting systems, a broad consultation (90 participants) of forecast users was conducted across southern Quebec, Canada, with the aim of understanding their perception of flood forecasts and how they use those forecasts for decision-making. Participants responses emphasize the importance of contextualizing the forecasts according to potential consequences, providing an accurate representation of the time evolution of flood events, and facilitating the communication between forecasters and decision-makers. Following this, our main recommendation is to organize workshops to provide training for decision-makers on how to interpret hydrological forecasts correctly. Another recommendation is to implement additional communication channels between forecasters and end-users.
Published Version
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