Abstract
Social and psychological risks are weighed against biological risks and addressed by healthcare workers responding to health crises. This article examines the transformation of biosecurity protocols in one hospital in Marseille, France as the beginning of the COVID-19 pandemic and how they were adapted to meet changing needs. Based on ethnographic methods that included active observation alongside caregivers, nurses, and medical doctors during their professional activities, as well as interviews with healthcare professionals and administrators, we analyze some of the key strategies used by these staff to negotiate challenges related to the uncertainty provoked by the emerging virus and changing protocols. We examine the strategies of health professionals through the lens of ‘collective care’ and shared decision-making to show how collaborative work practices allowed these individuals to mitigate challenges provoked by the health crisis while supporting the needs of the individuals in their care. A key recommendation that emerges from this study is the importance of favoring the cognitive, relational, and organizational aspects of collective care.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
