Abstract

The objective was to reflect on the key concept of labor motivation in the area in a dialogical perspective from the perspective of Frederick Irving Herzberg. It was a descriptive study of qualitative approach of the theoretical-reflective type, anchored in the concept of labor motivation proposed by psychologist Frederick Irving Herzberg. It was perceived that Herzberg's theory, decodes the motivational factors of employees in a company, bringing important elements for the construction and planning, relates two distinct classes of factors that condition the behavior generate satisfaction in the employees of a company, the hygienic classified by the theorist as unpleasant factors and the motivational considered factors that please the employee, such factors reflect directly on working conditions and their productivity. It was concluded that job satisfaction brings motivating factors that can consequently positively influence the rates of absenteeism causing its reduction, professional dissatisfaction causes a series of losses to the organization and the decrease in performance and productivity of employees.

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