FORMING OF BENCHMARKING SYSTEMS FOR OIL REFINERIES

Abstract

Introduction. In the conditions of increasing degree of uncertainty in socio-economic systems, the implementation of the latest management tools and systems aimed at ensuring the efficiency, flexibility and adaptability of enterprises, in particular – benchmarking tools and systems, becomes especially important. In the existing macroeconomic conditions, the problem of introducing benchmarking into the management practice of oil refining enterprises is relevant and timely. Purpose. The study is aimed at the systematization of the conceptual foundations of the formation of benchmarking systems of domestic enterprises in the oil refining industry. In order to achieve the specified goal, an analysis of the substantive field of the "benchmarking" category was conducted; approaches to the formation of benchmarking systems existing in domestic practice are systematized; the conceptual principles of the formation of the benchmarking system for oil refining enterprises were developed. Results. As a result of the conducted categorical analysis of the definition of "benchmarking", it was determined that there are significant differences in domestic scientific opinion regarding its interpretation, and its content field in some cases is not defined clearly enough, because the authors mix the concept of benchmarking with the concepts of marketing and competitive analysis. It was determined that the vast majority of domestic authors interpret the category of benchmarking through the supercategories of process, tool (method), search, activity. It is proposed to consider benchmarking as a management subsystem. In the formulated author's definition, benchmarking is interpreted as a system that is a set of tools, methods and management tools aimed at the systematic search for exemplary (or standard) management practices, business processes, products or solutions both in the industry and beyond, and as well as their comparison with the company's existing practices, business processes, products or solutions in order to increase the efficiency of its economic activity, improve its competitive position and increase its social significance. Based on this and on the basis of the systematization of approaches to the formation of benchmarking systems existing in domestic practice, the conceptual principles of the formation of the benchmarking system, which can be used at domestic enterprises of the oil refining industry, have been developed.