Forensics Acquisition and Analysis of Instant Messaging and VoIP Applications

Abstract

The advent of the Internet has significantly transformed the daily activities of millions of people, with one of them being the way people communicate where Instant Messaging (IM) and Voice over IP (VoIP) communications have become prevalent. Although IM applications are ubiquitous communication tools nowadays, it was observed that the relevant research on the topic of evidence collection from IM services was limited. The reason is an IM can serve as a very useful yet very dangerous platform for the victim and the suspect to communicate. Indeed, the increased use of Instant Messengers on smart phones has turned to be the goldmine for mobile and computer forensic experts. Traces and Evidence left by applications can be held on smart phones and retrieving those potential evidences with right forensic technique is strongly required. Recently, most research on IM forensics focus on applications such as WhatsApp, Viber and Skype. However, in the literature, there are very few forensic analysis and comparison related to IM applications such as WhatsApp, Viber and Skype and Tango on both iOS and Android platforms, even though the total users of this application already exceeded 1 billion. Therefore, in this paper we present forensic acquisition and analysis of these four IMs and VoIPs for both iOS and Android platforms. We try to answer on how evidence can be collected when IM communications are used. We also define taxonomy of target artefacts in order to guide and structure the subsequent forensic analysis. Finally, a review of the information that can become available via the IM vendor was conducted. The achieved results of this research provided elaborative answers on the types of artifacts that can be identified by these IM and VoIP applications. We compare moreover the forensics analysis of these popular applications: WhatApp, Skype, Viber and Tango.