FinTech: Answer for Financial Literacy and Financial Inclusion in India

Abstract

In India, financial literacy and financial inclusion is the need of the hour. Though economic growth of the country is growing in a positive direction, it is derailed by many factors, such as financial literacy, accountability, and stability of the common public. It could be due to the deprived accessibility to the financial services in India. This study addresses the two key elements in economic growth of the country, namely financial literacy and financial inclusion, and how it could be handled by financial technology. This study sets up the platform in which it is trying to include perception and attitude of both the provider and the user of the FinTech services and compiling its impact on both financial literacy and financial inclusion. A sample size of 644 respondents have been selected using multi-stage sampling technique and distributed with structured questionnaire. The study result gives implication for FinTech service providers in understanding the consumer perspectives and government for policy making.