Abstract
This study concerned the changes in the physical and mental problems experienced by patients before and after a staff education program on an experimental ward in a Finnish nursing home. It was difficult to conclude, on the basis of significant differences, whether the development program decreased the problems of patients. The findings, however, demonstrated that the patients on the experimental ward were significantly less anxious and dissatisfied after the program. It can be difficult to demonstrate significant differences in the outcome of "old" and "new" nursing practices, but changes may occur in many areas that the elderly can experience qualitatively but which cannot be expressed quantitatively.
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