Abstract
We consider a single-server queue with renewal input and Markovian service process where server serves customers in batches according to a general bulk service rule. Queue length distributions at pre-arrival and arbitrary epochs have been obtained along with some important performance measures such as probability of blocking, mean queue lengths and mean waiting times. The analysis has been carried out assuming finite-buffer space for the arriving customers. The model has potential applications in areas such as computer networks, telecommunication systems and manufacturing systems.
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