Abstract

As much as we like to think that libraries are unique, they actually operate much like a supply chain system with central distribution centers and retail outlets. Obviously, there are differences but when it comes to materials handling, an area in which I do a lot of consulting, the similarities are striking. Both industries distribute material to outlets, require complex logistics systems, require accurate sorting and picking, and employ self-service technologies. As such, I spend a lot of time learning about warehouse management, logistics, supply chain technologies and best practices, and I use that knowledge in my consulting. Supply chain and warehouse management systems occupy adjacent niches to library materials handling. Not exactly the same industry but lots in common.

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