Feedback a learning tool for future organizations

Abstract

Purpose The purpose of this study is to provide means of reflection on the skill acquired during accidents occurring in normal and disorganized situations as well as to draw the consequences, memorize and reuse them in order to avoid them in the future. Design/methodology/approach We perceive the external and familiar manifestations of the use of electricity such as light, heat and motion. The lack of a direct visual perception of this type of energy often leads to serious consequences caused by either ignored or underestimated risks. The severity of accidents related to electrical risk remains high: nearly 1 in 100 deaths was caused by electricity in 2010. In Algeria, nearly 180 deaths per year are electricity-related; electricity is also the cause of 20 per cent of fires. As the prevention of this risk affects many sectors, apart from power generation and power distribution networks, workers in all types of work areas, from construction to maintenance, are likely to be exposed to electrical hazards. Findings The results of this study imply that any workplace can face an electrical accident. Therefore, in this work, the authors have attempted to create a memory of risks, based on the feedback of fatal adverse events manifested in a national company, Sonelgaz, in Algeria. Asystematic analysis of these three fatal accidents allows prediction of possible dangerous situations and helps to better plan the objective prevention of such future incidents. Originality/value The lack of direct visual perception of this type of energy often leads to serious consequences caused by ignored or underestimated risks. The severity of accidents related to electrical risk remains high: nearly one over 100 deaths are because of electricity in 2010. In Algeria, the authors recorded nearly 180 deaths per year; it is also the cause of 20 per cent of fires. As now, because the prevention of this risk affects many sectors, apart from power generation and power distribution networks, all types of work, from construction to maintenance are likely to expose workers to electrical hazards. This implies that any company can face an electrical accident. Therefore, in this work the authors try to create a memory of risks, based on the feedback of fatal adverse events manifested in the national company Sonelgaz in Algeria.