Abstract

The study of the latest trends in society reflects the need to create modern methods of interaction between state and people. It is analyzed that in order to build and unite the world community it is necessary to introduce informatization of social life. Public relations should be based on the principles of equality and accessibility of services that ensure a decent standard of living. After all, one of the most important tasks of the state apparatus is to provide conditions that allow the realization of human and civil rights and freedoms. E-government solves a number of existing problems, as well as generally improves the administrative and management system and increases the efficiency of public authorities in particular. The introduction of the newest institute causes the transformation of the state apparatus and must take into account the public interests and peculiarities of the national system of government. Implementation of measures provided by e-government will improve the system of public services, as well as increase the level of trust in public authorities.
 In Ukraine, in order to achieve the goal of implementing European standards of e-services, openness and transparency of government, the process of implementing e-government was launched, which is still ongoing and is improving every year. In particular, the Cabinet of Ministers of Ukraine in the context of reforming the public administration system approved the Concept of e-government in Ukraine. Under this Concept by 2020 the modernization of public services and the development of interaction between government, citizens and business through information and communication technologies, development of electronic services, open data, electronic tools for citizen engagement, electronic identification and trust services, electronic interaction, electronic document management, the formation of the basic information and telecommunications infrastructure of e-government, improving the efficiency of e-government development management.

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