Features of business administration in the context of global chaordic business environment (part two)

Abstract

The purpose of the article is to create professional guidelines for politicians, managers of organizations of various profiles and levels (national, regional and municipal), who have to take into account in their business practice the presence of uncertainty, turbulence and chaos in their business environment, including its international segment. It is known that administration as a bureaucratic method of management has long been widely used in routine, repetitive processes of business practice. But when the business process becomes more complicated, communications grow, the manager drowns in the flow of information, does not have time to make decisions, when the situation is unexpectedly and constantly changing, the efficiency of administration falls catastrophically and creates new more complex problems. Moreover, the higher the level of a manager, the more time they spend on the administration process, and the more in such cases it becomes a hindrance to development processes, causes them significant harm and becomes a catalyst for the strengthening or formation of new chaotic zones in the business environment. Numerous practical problems associated with attempts of managers to work constructively in chaos zones and effective management in conditions of increased uncertainty and turbulence in the business environment gradually began to form and make it possible to generalize significant experience in this area, called chaos management. The article systematizes the author’s many years of experience as an independent consultant on organizational and strategic development in Russian and foreign companies, which was associated with the search for effective solutions to improve the manageability of a business (company) in the face of constant turbulent changes in the market. The object of systematization is the administration processes for solving problems that arise in the business environment of modern companies, which the business community did not have to deal with so often and regularly early. The essence is that there is a tendency of the need for a significant rethinking of the approach to the work of modern managers-administrators, a revision of their work technologies and the structure of management functionality in a chaordic business environment. New skills of business thinking are required that are adequate to the principles of the theory of social chaos, which describes the features of the behavior of modern nonlinear systems (events), which at first glance seem random, unpredictable and disordered. Otherwise, the administrator will be «pulled» into the chaos zones and by his unprofessional actions will only expand and deepen them, stimulating the diffusion of the zones of instability and instability, i.e. the penetration of chaos into other areas (systems), where it can be claimed or borrowed, but for other purposes.