Feasibility of IoT Acceptance Among Malaysian Government Agencies Considering Security Factors

Abstract

The purpose of this study is to identify the factors influencing the users acceptance of IoT among Malaysian government agencies Thus, a conceptual model of secure acceptance of IoT implementation is proposed. Both human and security factors are considered in the formulation of this proposed model. In this study, a TAM model was chosen as the baseline model as TAM has been proved to significantly explain the user acceptance of IoT technology. A quantitative method was used as the research methodology occupying survey questionnaires which were distributed via online. Data were collected from 90 valid respondents among employees in Malaysian Government Agencies. The data analysis was executed using SmartPLS version 3.0. Based on the findings, four from eight postulated hypotheses yielded to be significant in explaining the acceptance of IoT in the government agencies setting and the factors are Expected Usefulness, Privacy Concern, Perceived Privacy Risk, and Perceived Security Protection. Overall, the research model can explain 65.2% of the variance in behavioral intention or the acceptance of IoT. This study can be useful in providing understanding regarding the factors that influence user acceptance of IoT from both human and security perspectives among Malaysian Government Agencies.