Factors undermining quality of medical-care services delivered by a physician in today's medical-care market country-wise: Statistical analysis

Abstract

The study aims to decide factors that are affecting a physician’s quality of medical-services in today’s medical-care market country-wise such as Bangladesh. It further describes the relationship among the factors and then decides its influence affecting the physician’s quality of medical-care services. Here primary data was collected from patients and patient-attendants in different private and government hospitals found in Dhaka City. This data statistics are used in this study for quantitative research approaches to conduct the goals. The dependent variable “quality of medical-services (PQMCS)” is regressed on six explanatory variables: a) pharmaceutical products promotional impact b) lengthy prescription c) unnecessary test requirements d) spending less time e) poor communication with patients and f) requirements for longer staying in hospital (private hospitals cases) etc. These characteristics were gathered from survey-opinions of patients and patient-attendants. These data statistics are used to decide the validity of the model. All multiple regression assumption tests were found to be valid. According to regression analysis, it was found that each of the explanatory variables have a substantial negative impact on a physician’s quality of medical-services in the medical-care market. The analysis from one-way ANOVA reveals that patients and patient-attendants have similar feelings of the six independent variables that undermine a physician’s quality of medical-services on duty. Results from this study can be used by policymakers as well as leaderships of hospitals (government and private) for policy-design and for administrative approaches addressing today’s problem of medical-care market in Bangladesh. Since most physicians are employed either in government or in private sector or in both sectors, it is obvious that enforcing effective management systems can be instrumental curtailing the magnitudes of the problem soon. Obviously, in this case both government & private hospitals must work together for the interest of Bangladeshi-society, which can ensure quality & sustainable medical-care market soon in Bangladesh. The findings of this study can be a synopsis of medical-care services in today’s business-driven world country-wise where undertaking further study on policy-design can be instrumental.