Abstract

Assertive behavior is very important in fostering interpersonal relationships and is a behavior that focuses on win-win solution. The results of interviews conducted by South Aceh Regional Public Hospital occasionally occur internal conflicts among nurses in the team due to ineffective communication, showing passive attitude in building relationships, time discipline, division of labor, contract nurses who feel discouraged and underestimated by colleagues until the perceived unjust treatment. The purpose of research to determine the factors associated with assertive behavior of nurses at South Aceh General Hospital in 2024. The design of this study using descriptive correlative with cross sectional study approach. Sampling was done by using total population technique amounted to 73 respondents. This research has been conducted at South Aceh General Hospital by distributing questionnaires from 02-04 August 2024. Data analysis using chi-square test. The result of the research showed that high knowledge was 40 respondents (54,8%), positive attitude 41 respondents (56,2%), positive self concept 37 respondents (50,7%), positive social support 45 respondents (61, 6%), assertive behavior of nurses at South Aceh General Hospital was mostly positive as many as 39 respondents (53.4%). The result of statistical test shows that there is correlation of knowledge (p = 0,016), attitude (p = 0,002), self concept (p = 0,026) and social support (p = 0,008) with assertive behavior of nurse at South Aceh Public Hospital 2024. Expected to the South Aceh Regional Public Hospital in order to conduct conflict management training to improve the performance of health personnel so that they can carry out their responsibilities properly and to prevent negative assertion.

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