Abstract

Purpose: Small and Medium Enterprises (SME) engaged in the business of Trading and Distribution in the United Arab Emirates are characterized by fluctuations in the business performance and growth. Even though 95% of the businesses in the UAE are SME sector, the variations in the growth pattern lead to various challenges which the owner/manager sometimes fails to handle well. The aim of this concept paper is to identify the factors contributing to the sustained growth of SME business in the UAE. Approach/Methodology/Design: The research problem for this study is “how to ensure sustained growth in business for Small and Medium Sized Enterprises in the United Arab Emirates”. The other studies on SME business have focused on SME performance but have not specifically focused on sustaining the performance and growing over a long period of time. This research will specifically focus on the factors contributing to sustained growth and this will be ascertained through quantitative survey of various SMEs in the UAE. Findings: This research aims to find the success factors which can be useful to the SME sector of the UAE in order to achieve sustained growth in business. As a result of this study, a possible matrix will emerge showing a framework to be applied for sustained growth of business for SMEs. Practical Implications: Sustained growth and longevity of the business remains the most important dream of every SME owner/manager, and the final recommendations of this research will result in a framework which would help SMEs in the UAE to have a sustained growth in business. Originality/value: The specific objective of this research is to find “factors that contribute to the sustained growth in business”. This would ensure that, despite the vagaries in the business environment, the SME owner will continue to have a stable business with sustained growth over a long period of time.

Highlights

  • The UAE has been the gateway for the entire Middle Eastern Countries and African Countries

  • A detailed analysis of the gaps found in the literature review so far under the above broad six headings, viz., Small and Medium Enterprises (SME); Business Performance; Success Factors; Sustained Growth; UAE and Entrepreneurial Orientation has clearly revealed the need for a “Conceptual Framework” which would help in the identification of some broad factors leading to the sustained growth of SME business in the UAE

  • In the UAE, the role of SME is far more pronounced as they contribute to nearly 90% of the businesses and they are much more than a backbone of the economy

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Summary

Introduction

The UAE has been the gateway for the entire Middle Eastern Countries and African Countries. SME sector is providing employment for 43% of the total workforce in the country and it contributes 40% of the total value-add generated by Dubai’s economy (Dubai SME, 2015). The trading segment contributes 47% of the total value-add generated by SME sector (Dubai SME, 2015). This sector plays a vital role in the economic development of the country (Hamdan, 2019). In the context of Dubai, SME is the backbone of Dubai’s Economy as it contributes 50% of Dubai’s GDP while it accounts for 52% of the total workforce in the emirate(Arabian Business, 2018). According to the State of Small and medium Enterprises in Dubai, 2019 a report by Dubai SME, an agency of Dubai Economy the SMEs in Dubai represents 99.2% of the number of establishments in the emirate

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