Factors influencing the use of artificial intelligence in government: Evidence from China

Abstract

Some studies have discussed the potential and challenges related to the use of artificial intelligence (AI) in government. However, there are few empirical studies that have examined factors that influence the use of AI in government. By collecting policy documents and empirical data from the government, IT enterprises, and the public in China, we identified the influencing factors in the three stages of government adoption, implementation, and decision-making. The research results show that the influencing factors of government application of AI are different at different stages and with different stakeholders’ backgrounds.