Abstract

The quality of housing and communal services depends on the high standard of living of the society. Therefore, a significant branch of the national economy of the country is the industry. However, the poor technical condition of the industry leads to a decrease in the quality of services provided and has a negative impact on the environment. Effective management of a company is possible through rapid response to changes in the external and internal environment. Therefore, the study of internal and external factors influencing the efficiency of the management of companies is relevant and of particular importance. The article analyzes the views of domestic scientists on the essence of the concept of utility company. The list of factors that, in certain circumstances, may affect the development of public utilities is summarized. The internal factors influencing the efficiency of management of communal enterprises are characterized. The influence of external factors on the management activity of enterprises, in particular, enterprises of the communal sector is considered. Groups of factors that stimulate the development of enterprises have been identified and investigated. It is revealed that the main groups of factors that absorb the development of public utilities are: political, legal, organizational, economic, social, scientific, technological, environmental and climate. The factors of direct and indirect impact on the external and internal environment of enterprises are characterized. It is found that environmental factors affect the economic security of the enterprise, and internal – are considered as derived from them. In the course of the research the interdependence of internal and external factors of influence on the activity of public utilities was revealed. It should be noted that changes in external factors affect changes in the internal environment of companies. The results of the study are summarized.

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