Factors determining the digital literacy of Vietnamese workers

Abstract

The purpose of this research is to explore the factors that determine the digital literacy of workers in Vietnam today. The exploratory factor analysis (EFA) used for survey information obtained from 699 employees working at many institutions and domestic enterprises showed five significant impact factors. Statistical meanings of digital capacity include: Basic and advanced digital capabilities in general and digital finance and banking in life; Learning about and with technology; Choosing the right technology; The processing and management of information on the digital economy, finance and banking; The communication and cooperation in digital economy, finance and banking; Legal and ethics of digital technology. The results of ANOVA analysis show that: there is a difference in digital competence between groups with IT majors at university level and other groups; There is a difference in digital capacity between the office level and other groups; However, no difference in digital competence was found between the group of directors and the group of employees. The policy recommendation is that Vietnam should have a policy to strengthen the digital capacity of Vietnamese workers in association with the national argument transfer program. In particular, strengthen training for management leaders (directors) to improve the acceptance of new technologies and support the digital transformation process in Vietnam.