Factors contributing to the professional development of reference librarians

Abstract

This article provides a model of the factors affecting the participation of librarians in professional development activities. Reference librarians working in large urban public libraries in Ontario participate in formal and informal updating activities. This article reports on their activities and individual characteristics and organizational factors. A supportive manager has a positive effect on participation in formal updating activities, whereas the presence of situational barriers and working part-time have a negative effect. Participation in informal updating activities is positively influenced by a favorable attitude to updating and a supportive manager, and is negatively influenced by the presence of situational barriers, feeling old, working part-time, and the organizational climate for updating knowledge and skills. It is recommended that libraries develop and implement policies that support formal and informal training, and emphasize the links between updating and rewards. In addition, the updating needs of part-time librarians should be addressed.