Abstract

Social media has become a major development in e-commerce and a platform for student entrepreneurs, not only to sell goods and services but also to interact and connect with customers. The purpose of this paper is to identify the factors contributing to the acceptance of social media as a platform among student entrepreneurs in Malaysia. Earlier studies on social media have mostly focused on how students use social media for academic purposes. However, limited research has been done on how students or young entrepreneurs use social media as a platform to operate their business. A modified ‘Unified Theory of Acceptance and Use of Technology’ (UTAUT) is used as the theoretical framework to examine the level of acceptance of social media as a platform among student entrepreneurs. The key factors that contribute to the acceptance of social media as a business platform are performance expectancy, effort expectancy, social influence, facilitating condition, and perceived enjoyment. DOI: 10.5901/mjss.2016.v7n2p42

Highlights

  • The surge of social media has changed the ways in which businesses communicate and interact with consumers

  • The report by Socialbakers.com (2012) found that Facebook is a popular site among Internet users in Malaysia with 13.2 million Facebook users and it is ranked 18th in the world

  • This study aims to critically review existing literature to identify the key issues related to the adoption of social media, which will be the foundation for the conceptual model to explain how factors influence the adoption of social media among Malaysian student entrepreneurs

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Summary

Introduction

The surge of social media has changed the ways in which businesses communicate and interact with consumers This is because social media enables people around the world to interact and share products and brands with each other (Mir & Zaheer, 2012). The report by Socialbakers.com (2012) found that Facebook is a popular site among Internet users in Malaysia with 13.2 million Facebook users and it is ranked 18th in the world. This is consistent with a survey conducted by the Pew Research Centre (2014) which indicated that Facebook remains the most popular social site while other platforms such Twitter, Instagram, Pinterest, and LinkedIn experience higher rates of growth. This study aims to critically review existing literature to identify the key issues related to the adoption of social media, which will be the foundation for the conceptual model to explain how factors influence the adoption of social media among Malaysian student entrepreneurs

Reasons for Using Social Media as Business Platform
Adoption of Social Media as a Business Platform
Performance Expectancy and the Adoption of Social Media Usage
Effort Expectancy and the Adoption of Social Media Usage
Social Influence and the Adoption of Social Media Usage
Perceived Enjoyment and the Adoption of Social Media Usage
Facilitating Conditions and the Depth of Social Media Usage
Depth of Adoption of Social Media
Social Media Usage
Findings
Conclusion
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