Abstract

The need for fast and accurate information about medical practices continues to increase, demanding doctors and hospitals be involved in the knowledge sharing process. This study analyzes the factors that influence the use of ICT (smartphone technology) by doctors and how ICT factors, individuals, and organizations influence the knowledge sharing capability of doctors. Data analysis was conducted on 120 doctors from three hospitals in Palembang City. The results of data processing performed indicate a positive influence of usefulness on ICT use; enjoyment helping other, trust, reward system, top management support and ICT use towards knowledge sharing capability.

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