Abstract
Communication protocols are used for data communication between different parties in computer networks. Research on improvement and generalization of the usage areas of these protocols keeps going. One of these protocols, Extensible Messaging and Presence Protocol (XMPP), draws the attention with the advantages of providing an open communication infrastructure for real-time transmission and usage of XML format along with packet definition, which is also available in other protocols. In this study, a new model was developed making the use of XMPP advantages. The developed model can interoperate with the software using other protocols and is intended for efficient, location-independent communication of people and business applications with each other. To verify the constructed model, a new enterprise application including an instant messaging service was developed that is able to interoperate with business applications. A new area was added to the usage areas of XMPP that contributes to the generalization of the protocol.Keywords: XMPP, business application, instant messaging, presence management
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