Abstract
The focus of this study is on university administrators’ perceptions about organisational climate and job satisfaction in two Ghanaian universities through a qualitative case study design. The research question posed is: How do administrators in the two Ghanaian universities perceive organisational climate and job satisfaction? Through purposive sampling, 16 (eight from each university) administrators were selected to participate in this study. Semi-structured, in-depth, individual interviews were conducted and analysed qualitatively. The study found that most administrative staff have negative perceptions about the organisational climate in their institutions and they reported to be dissatisfied with the work they do. It was also found that there is a direct link between organisational climate and job satisfaction. The study concludes that employee dissatisfaction among administrators is inimical to work quality and output. The study recommends that the government could partner with management of public universities to put mechanisms in place to ensure that administrative staff are satisfied with their work conditions and derive job satisfaction. Keywords: Organisational climate, Job satisfaction, Ghanaian public university, Administrators DOI: 10.7176/JEP/11-21-13 Publication date: July 31 st 2020
Highlights
In this paper, we explore the perceptions of administrators about organisational climate and their job satisfaction within the context of two Ghanaian universities
Most of the participants indicated they were satisfied with the feelings at their workplace. 7A seemed to be satisfied with the job culture: I must say that I feel ok with the job I do
The research question posed for this study is: How do administrators in the two Ghanaian universities perceive organisational climate and job satisfaction? Based on the results of our study the question has been answered through in-depth, individual interviews that were carried out
Summary
We explore the perceptions of administrators about organisational climate and their job satisfaction within the context of two Ghanaian universities. The world over and in Ghana, has attracted some level of attention by the public, policy makers, educators, administrators and other stakeholders in the educational sector (Owusu, 2018; Okoli, and Monanu, 2016). Intrinsic sources of satisfaction hinge on individual innate features such as capacity to use creativity, relate with superiors or the work that the individual concerned performs (Owusu, 2018; Okoli and Monanu, 2016). A study by Telman and Unsal (2004) counted personal factors such as demographic characteristics (gender, age, length of service, educational level etc.) as factors that influence employee job satisfaction in an organisation
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