Abstract
AbstractPrivate social dining is a new form of service emerging in culinary tourism. Although its popularity has been increasing worldwide, studies on private social dining, especially its influence on tourism, are limited. The present work aims to explore tourists' experiences using private social dining as a context by constructing the dimensions for tourist experience. A qualitative research method is utilized to analyze reviews from top service providers in three popular destinations. Results confirm seven dimensions of the three types of experience existing in tourists' private social dining experiences, which affect tourist satisfaction. These results lay the foundation for future studies.
Highlights
In this era of experiential economy, tourists' travel needs go beyond traditional sightseeing, scenery appreciation, and shopping
The online reviews left by tourists were extracted and analyzed to obtain indepth information on tourists' dining experience under the context of private social dining, which was prepared for subsequent thematic abstraction
This study has confirmed seven dimensions involved in three experiences existing in tourists' participation in private social dining by analyzing electronic word of mouth (eWOM)
Summary
In this era of experiential economy, tourists' travel needs go beyond traditional sightseeing, scenery appreciation, and shopping. Food has been listed among the important ways to experience a specific culture of a destination in the contemporary context (Getz, Robinson, Andersson, & Vujicic, 2014; Laing & Frost, 2013). Different from other types of travel activities, dining at travel is compared with an artform that pleases all of the human senses (Kivela & Crotts, 2006). Dining at travel is regularly considered an activity that offers tourists sensory pleasure, which fulfills the experiential function of travel (Hjalager & Richards, 2002). Given the importance of dining experience to the overall satisfaction of travel, this area has received an extensive attention from scholars (Chang, Kivela, & Mak, 2010; Ellis, Park, Kim, & Yeoman, 2018)
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