Abstract
The study aimed to investigate the significant difference in vocabulary skills scores between the pre-test and post-test among Penang tourist police officers. Employing a quantitative approach with a quasi-experimental design, the research used an English vocabulary test as the primary tool. The participants consisted of 30 Penang tourist police officers, divided into two groups: control and experimental. The control group was instructed using regular learning materials, while the experimental group was taught using specially designed vocabulary learning materials. The purpose was to determine whether vocabulary learning materials could enhance the tourist police vocabulary skills more effectively than traditional methods. The data collected were analysed using means, standard deviations, and t-tests. The findings indicated that the experimental group, which used the vocabulary learning materials, showed statistically significant improvements in their vocabulary test scores and total scores compared to the control group. Specifically, the mean scores of the tourist police officers in the experimental group were significantly higher after using the vocabulary materials, with a significance level of 0.02. The results suggest that the vocabulary learning materials were effective in improving the vocabulary skills of the tourist police officers. The study concluded that these materials could be beneficial for enhancing the language proficiency of tourist police in Malaysia.
Published Version
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