Exploring the stages of E-government development from public value perspective

Abstract

A variety of studies have put forward heterogeneous stage models of e-government development since 2000. However, there is lack of research on a general framework of the stages of e-government development and further theoretical foundations for the stages of e-government development seldom are discussed. Therefore, this study focuses on providing a general framework of the stages of e-government development from public value perspective. First, this study conceptualizes public value evolution from public management paradigms. Specifically, the evolution of three kinds of public value, that is, transparency, efficiency, and engagement, is identified from public management paradigms. Second, a general framework of three stages of e-government development is proposed to investigate e-government evolution approach, which consistes of information stage, transaction stage, and engagement stage. Every stage of e-government development aims at providing different focus of public value. Third, a case study is provided to demonstrate the feasibility of the three-stage-model of e-government development. Eventually, the practical implications of this model of e-government development are analyzed accordingly.