Exploring the required success factors for developing absorptive capacity in knowledge intensive organisations

Abstract

Absorptive capacity is a developing research topic within the field of knowledge management, whereby researchers are exploring business methods for improving the capture and valuation of new knowledge entering organisations from external sources. Organisational processes and human-centred systems at macro-level, in relation to absorptive capacity, have been explored extensively but typically in a generalised form. Antecedents highlighting the successful implementation of absorptive capacity processes have not been intensely studied to date. This study, through critical exploration of existing success factors within pharmaceutical organisations based in Pakistan, aims to extend this body of knowledge by highlighting the requirements required for the effective development of absorptive capacity in the workplace. Results show that factors relating to employees and management, both at mid and senior level, are critical in the successful development of absorptive capacity. Furthermore, this study explores new pathways for critical evaluation of absorptive capacity in relation to employees and management.