Abstract
<p>This study aims to evaluate the Quality of Work Environment (QWE) in Aircraft Maintenance Sector of Saudi Aerospace Engineering Industries (SAEI). It covers safety climate (safety, hazard, and injury), employee satisfaction about their jobs and employee satisfaction about management practices. For that purpose, 314 questionnaires were collected and analyzed. The study revealed that SAEI employees have neutral evaluations regarding safety climate in the organization and have neutral evaluations regarding their jobs at SAEI as well. On the other hand, the overall values statically indicate that SAEI employees are unsatisfied regarding SAEI management practices. In conclusion, SAEI employees are unsatisfied about the quality of work environment in general with overall median equal 2 and 95% of confidence. The majority of respondents (60.1%) were between unsatisfied and strongly unsatisfied regarding the QWE. Also, the study indicated that there were statistically significant differences in the employees’ evaluation regarding the QWE according to their job grades, job title, and their departments. These differences can be concluded as following; employees with higher grades were more satisfied with QWE at SAEI, managers, instructors, and auditors were more satisfied with QWE at SAEI and finally TQA employees were the most satisfied employees with QWE at SAEI while Hangar employees were the most unsatisfied. The study suggests some practical recommendations based on the outcomes of this study.</p>
Highlights
Quality of Work Environment (QWE) is the existence of a certain set of organizational conditions and management practices
This study presents the analysis of safety climate and employees satisfaction among Saudi Aerospace Engineering Industries (SAEI) staff members and aims to provide better work environment
This distribution does not signify any indications, it is the fact that the vast majority of SAEI employees are of Saudi nationality
Summary
Quality of Work Environment (QWE) is the existence of a certain set of organizational conditions and management practices. A high quality work environment exists when management practices are used, employees are satisfied about their jobs and safe working conditions exist (Srivastava & Kanpur, 2014). Saudi Aerospace Engineering Industries (SAEI) that deals with the maintenance of Saudi Airlines aircraft employs more than 4000 employees across the kingdom. SAEI as a branch of Saudi Airlines are restricted by the regulations of the government from the dismissal of unproductive employees due to labor regulations of the Saudi nationals. The study of the work environment that includes safety climate and employee satisfaction might help enlighten both SAEI and Saudi Airlines to the well-being of this important sector. The diagnosis of the problem of work environment can lead to the proposal of some practical and constructive recommendation and solutions
Sign-in/Register to view highlights & summary Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
