Abstract
A service ecosystem (SE) is essentially a value creation system, and changes in the organizational structure of services affect the value change of SE. No research work has been found on the impact of structural holes (SH) on the value creation of SE. Existing works on the value creation of SE have been carried out from the perspective of service ecology, ignoring the consideration of individual services. Therefore, we firstly construct a SE value creation model. Secondly, we propose an analysis method to explore the impact of SH on SE value creation from the level of both individual service and SE. In addition, we construct a computational experiment for experimental comparison and analysis, which reveals how changes in SH affect the value creation of SE. The findings of this paper can be used to induce the evolution of SE and promote its value maximization.
Published Version
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call