Exploring the impact of 12-hour shifts on police officers' personal lives: a case study in the City of Tshwane, South Africa

Abstract

Shift work has become a necessity in various professions, including law enforcement, to ensure the continuous operation of essential services. The implementation of 12-hour shifts has become common practice in police departments, aiming to meet the demands of public safety. However, the implications of such extended work periods on the personal lives of police officers are significant and warrant exploration. This study focuses on examining the effects of a 12-hour shift schedule on police officers within the South African Police Service (SAPS) stationed in the City of Tshwane, Gauteng province, South Africa. Through qualitative research methods, data was collected from eight police officers with a minimum of two years of experience through face-to-face interviews. Thematic content analysis was used to analyse the data systematically. Findings reveal that the 12-hour shift system presents challenges in maintaining a healthy work-life balance, impacting officers' social and familial responsibilities, participation in cultural and religious activities, and overall well-being. Officers expressed concerns about fatigue, limited time for family and leisure activities, and conflicts with personal commitments. Addressing these challenges is crucial for enhancing the health and effectiveness of police personnel and ensuring a positive work-life balance. This study contributes to the existing body of knowledge by shedding light on the nuanced effects of the 12-hour shift system on police officers' personal lives, particularly in the South African context. Recommendations were also made to address the effects of the shift system on officer’s personal life.